About

About

Since 1960, Sam S. Smucker & Sons, Inc. has provided exterior remodeling products and services for residential homeowners in South Central Pennsylvania.

Homeowners who want high-quality installations for their exterior remodeling projects turn to Smucker because of high ratings for quality, reputation, and service. With years of experience, training, and expertise, Smuckers’ professionals deliver services and products that add value to your home and protect your investment.

Our History

In 1960, Sam S. Smucker started doing residential roofing & spouting. The business prospered, was incorporated with family members and became known as Sam S. Smucker & Sons, Inc. Since that time the company has experienced substantial growth and has expanded into several exterior-remodeling services.

In 1980, the decision was made to enter the commercial and industrial roofing market, as well as sheet metal and siding. Business expanded, and in 1986 a second building was purchased at 543 Strasburg Pike, Lancaster, PA for mechanical repairs and warehousing.

In 2007 our main office moved to 543 Strasburg Pike, Lancaster. Today, with our dedicated employees and God’s faithfulness, we are able to service Lancaster and surrounding counties. We strive to offer the very best service and quality workmanship to all our customers and a safe working environment for our employees.

There has always been an emphasis and a value placed on employee development and learning, and, as a result, the company has long-term, extremely loyal staff members whose capabilities are at the core of the services that Smucker delivers to its customers.

In 1992 Sam retired. Smucker & Sons, Inc., is still family owned and operated now into its 3rd generation. In 2006 His son Marlin took over responsibilities of President.

Smucker & Sons, Inc. is fully insured.

Vision

Our vision is to be the leading home improvement employer in Lancaster County, providing an exceptional work environment for our employees. Through a professional and empowered workforce, we will provide outstanding service and quality workmanship to our customers in Lancaster and the surrounding counties.

Mission

Our mission is to be a dynamic team that exceeds expectations & cultivates lifelong relationships.

Meet the team

“I like Smucker & Sons because they allow me to perfect my craft and are willing
to push me in the direction of learning more.”

M.P.

Meet the team
Linda Phillips
01:05 23 Jan 25
We're so thankful for our warm house this cold January! Smucker & Sons replaced windows and siding and completed a dining room reno last summer. Along the way, they took care of any problems that came up and made sure the details were done right. The crew was always courteous and professional, and lots of fun to have around. Daily communication was appreciated! We will call on them for any future projects. Thank you Phil & Paul, Luke, Sven, Manny, Ed, Lamar & Justin!
Pam Pacana
21:45 12 Dec 24
Manny did a wonderful job and he is very talented.Mike & Pam Pacana
Jannifer Weiss
17:34 04 Dec 24
Excellent service, as always. Ed was especially kind. Our water heater blew while he was here installing new windows, and he showed us how to shut things down until the plumber came. Please give him a raise and a free meal. Love Smucker and Sons. Best in Lancaster County.
Anita Lipkowski
19:52 13 Nov 24
Our installer for the window was Ed. He was personable and did a fine job on the window.Ed said he would convey our concerns about the back door and bay window to Barry. Thanksfor a nice job. It was our pleasure to meet you
Melinda Retallack
17:12 29 Sep 24
I'm a returning customer, every project that smucker has done I'm always satisfied with their work they are very professional and knowledgeable. Ed and Lamar replaced the front attic windows and siding they explained what they were going to do each day and cleaned each night. I was very happy with the work they did. Thank you!
Jonathon Kuzma
04:39 22 Sep 24
We have used Smuckers & Sons for multiple projects over the years. Front door replacement, new roof, window replacements and now adding a Sunroom (Pictures included). Their work is always high quality and they are great to work with.
Dave Matthews
02:04 27 Aug 24
Excellent company to deal with. Quality products. Great communication.Installation is flawless. Manny to installer is a true professional and takes pride in his work.In a second job Justin and Lamar worked on our side porch. In the middle of the job we asked if they could do a modification. They out their heads together and quickly came up with a great solution. These two guys are top notch.This is the second time we’ve had Smucker and Sons to work on our home. I highly recommend them.
Roy
11:59 19 Jun 24
I have had Smucker & Sons for numerous projects at our home including the replacement of 39 windows, roof repair, and water leakage around a window. Their employees are always professional, courteous, and knowledgeable. We are extremely thankful for their work quality and end results. We have always asked for Ed as his professional approach to the job, his willingness to listen, and work focus is commendable. Thank you for all you have done.

Frequently Asked Questions

Do you do residential work?

Yes, we do residential and commercial work.

Are Estimates Free?

Yes, we provide free estimates/consultations for all projects. See “Our Process” page to learn more.

How do I get an estimate?

Contact us, either by phone, email, or stopping in at either showroom. We will have an estimator contact you to schedule and appointment and discuss the basics of your project. After visiting your home, the estimator will calculate the job and send a proposal by mail or email, or delivered to you in person.

How long does it take for a proposal to be drawn up after the initial visit?

Our estimators try to keep turn around time at a minimum, depending on the extensiveness of the job, a proposal could be written up by hand and left with you before leaving, or up to a week to prepare and deliver.

Do I need to be home for my estimate?

No. Generally, most homeowners prefer to be home when we arrive, but busy schedules do not always allow them to do so. If you can’t be home, it is best to make sure that you speak with the estimator and give a thorough description or the work you would like performed so the proposal you receive reflects the work you want done.

How do I get on the schedule to have my work done?

After reviewing your proposal, and you agree with it, simply sign it and return it to us complete with the required deposit of 30%. Jobs are generally scheduled on a first come first serve basis unless there are specific requests by the homeowner for special dates, or delays from manufacturers. Please keep in mind that our schedule is weather sensitive, some jobs cannot be performed in the rain, extreme heat, or extreme cold, pinpointing and holding to a specific date is not always obtainable.

Is a deposit required, and if so, how much?

For all contracted jobs we request a 30% deposit. This is to ensure that the homeowner is committed to the project so we can go forward with ordering materials custom to your job.

Do you perform service work?

Yes, we service roofs, gutters, siding, windows, and doors. We repair all roofing types, residential and commercial, shingle, slate, cedar shake, rubber, and more. We also repair and clean out gutters. We can also take a look at your old windows and help you decide if a full replacement or sash repair is the best option for you.

Do you provide a warranty on your work?

We provide a 5 year workmanship warranty on all new installation jobs. This warranty is limited and does not cover maintenance, roof coatings, repairs, and/or roof inspections. In addition to Smucker’s warranty we will also provide you with any additional manufacturer warranties when applicable. Some manufacturers offer extended warranties on their materials that can be purchased above and beyond the basic coverage; your estimator will take you through all the options available before you sign your contract.

Are you insured?

We are fully insured and will provide a certificate of insurance upon request.

What is your service area?

We service all of Lancaster, York, Chester and Lebanon counties, we also travel to areas of Berks and Dauphin counties, including Wyomissing, Sinking Spring, Shillington, Reading, Hershey, Harrisburg and Middletown. If you’re not sure if we service your area, give us a call and ask.

Do you subcontract?

All window, door, siding, spouting, & rubber roofing installations are done by Smucker Employees. On occasion we do sub out work with trade partners when dealing with some shingle and metal roofing, additions and other specialized jobs; generally this includes electricians, excavation, and masonry. All contractors we partner with are also fully insured and reputable.

Do you offer financing?

We have financing available. Please check out our “Financing” page to learn more.

Do you sell products without installation?

No, we are not equipped or set up to sell at a retail or wholesale level; we do not sell products over the counter.

What does the service charge cover?

The service charge is applicable to all service jobs. This helps cover costs for vehicle maintenance, auto insurance, travel time, and fuel.

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